Lost or Forgotten Safe Combination
I Lost My Safe Combination
If you have lost or forgotten your combination, there are two possible scenarios:
1. The Safe is Open
If your safe is currently open:
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Remove the door panel to locate the backup code on a white sticker (see image for reference).
How to remove the door panel:
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Grab the panel from the side pouches.
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Push upwards.
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Pull outwards.
2. The Safe is Locked
If your safe is locked:
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Contact a professional certified locksmith for assistance.
After speaking with a locksmith, please ask to your locksmith to contact our support team.
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We will guide you on the safe drilling process (if needed) to minimize unnecessary damage.
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